How We Collect Information

Information may be collected when you:

• Visit our website

• Book or request an appointment

• Submit a contact or inquiry form

• Submit a lead form through TikTok, Meta, Google, or another advertising platform

• Contact Glow by Jenna by phone, text, email, or social media

• Subscribe to communications or promotions

• Otherwise voluntarily provide information to us

Our website and third party services may also use cookies and similar technologies to understand website traffic and improve the user experience.

How We Use Your Information

Glow by Jenna may use the information we collect to:

• Respond to questions and inquiries

• Contact you regarding services you have expressed interest in

• Schedule and manage appointments

• Provide customer service

• Send appointment related communications

• Follow up with prospective clients who have requested information

• Improve our website, services, and advertising

• Understand how visitors interact with our website

• Maintain business and administrative records

• Comply with applicable legal obligations

We will not sell your personal information.

Advertising and Lead Forms

Glow by Jenna may advertise through third party platforms, including TikTok, Google, Meta, and other social media or advertising services.

If you voluntarily submit information through an advertising lead form, such as your name, phone number, or email address, Glow by Jenna may use that information to respond to your inquiry and contact you regarding the services in which you expressed interest.

The advertising platform may separately collect or process information according to its own privacy policy and terms.

Third Party Services

Glow by Jenna uses third party providers to operate portions of our business, which may include website hosting, appointment scheduling, analytics, payment processing, advertising, and communications.

These providers may process information as necessary to provide their services. Their handling of information is also governed by their respective privacy policies and terms.

Our website is hosted by Squarespace, which may process certain website visitor information in order to operate, secure, and improve its platform.

Cookies and Analytics

Our website may use cookies and similar technologies necessary for the website to function and to help us understand website traffic and visitor activity.

Information collected through analytics may include browser and device information, IP address, referring pages, pages viewed, clicks, and general interactions with the website.

You may be able to limit or disable cookies through your browser settings or available cookie preference tools.

Communications

If you provide your contact information and request information from Glow by Jenna, we may contact you regarding your inquiry, appointment, or services in which you have expressed interest.

Where required, additional consent may be requested before sending certain marketing communications.

You may ask us to stop sending promotional communications at any time.

Information Sharing

Glow by Jenna does not sell your personal information.

We may share information with service providers when reasonably necessary to operate our business, provide requested services, maintain our website, process appointments or payments, communicate with clients, conduct analytics, or manage advertising.

We may also disclose information when required by law or when reasonably necessary to protect our rights, clients, business, or others.

Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, legitimate business and recordkeeping needs, or applicable legal requirements.

We take reasonable measures to protect personal information. However, no website, electronic communication, or data storage system can be guaranteed to be completely secure.

Your Choices

You may contact Glow by Jenna to request access to, correction of, or deletion of personal information you have provided, subject to applicable legal and recordkeeping requirements.

You may also request that we stop using your contact information for promotional communications.

Children's Privacy

Glow by Jenna's services are not directed toward children, and we do not knowingly collect personal information from children through our website or advertising lead forms without appropriate authorization.

Changes to This Privacy Policy

Glow by Jenna may update this Privacy Policy periodically to reflect changes in our business practices, services, technology, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact

If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact:

Glow by Jenna
Roswell, Georgia
Website: glowbyjenna.org